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24/7 emergency
778-938-5311
Jon, owner of Paradigm Services, repairing a spraying kitchen-sink leak

Night line · Metro Vancouver

Call anytime. Day or night.

Emergency plumbing, gas and drains across Metro Vancouver. Jon is the owner and the technician.

5-Star Customer Service Open 24 hours, 7 days a week Licensed & insured

Book Jon in 60 seconds

Step 1 of 3

What do you need help with?

Burst pipe · no hot water · backed-up drain — don’t wait for morning.

778-938-5311
Open 24 hours, 7 days
Licensed & insured
Owner on every call
5-Star Customer Service
Bathroom renovation in progress — Jon is the owner and the technician
Jon · owner & technician

Who answers

Jon is the owner and the technician.

At Paradigm Services, excellence meets reliability in plumbing, gas fitting, and electrical solutions. Jon and his team, the dedicated and highly skilled technician, brings years of experience and a commitment to top-tier service, ensuring every project is completed to the highest standards.

Emergency repairs available 24/7, plus comprehensive renovations. Whether you need routine maintenance or a major upgrade.

24/7

Emergency line

14

Cities served

On the road

The van that shows up at night.

Black Paradigm Sprinter van — Hot Water Hero wrap, TSBC LGA0210580
Paradigm Sprinter van serving Metro Vancouver and Sea-to-Sky

Servicing

Fourteen cities. One night line.

Reliable plumbing and gas across Metro Vancouver, the Fraser Valley, and Sea-to-Sky — for homeowners, businesses, strata properties, and property managers.

Residential · Commercial · Strata · Property Management

Reviews

5-Star Customer Service

Real notes from the live site. No invented quotes, names, or review counts.

“Jon provides amazing service! I had an issue with my toilet and my kitchen faucet and he went over and above to fix both. I recently hired another person to help with my kitchen. I actually bought a new faucet and yet the problem persisted. This time I called Jon and he was able to diagnose the issue immediately and the problem was sorted! The issue actually didn’t require a new faucet and that money could have been saved. Next time, I will not go to anyone other than Jon. Thank you for your help! Anyone who uses Paradigm Services and Installation Ltd will not be disappointed.”

Ruthie Unaegbu

About page

“I've used Paradigm twice over the past few months for separate issues (Leaky faucet and a boiler issue) for my house. Both times, I spoke with Jon who came to my place and solved the problems. Each time he was polite, on time, walked me through what the issues were, and answered my questions. He has made it very easy for Paradigm to me my go to solution for future issues with my home.”

Customer note

Services page

“I found Jon to be very professional, efficient and very nice. Our bathtubs are from the late 1960's and Jon said the parts for the faucets might be hard to find but he found them and replaced them. He also replaced our kitchen faucet. No more drippy faucets! The toilet seat is also very nice, nicer than the one that was there before. Very pleased with his work. If anyone needs a plumber, I will certainly recommend Jon.”

Customer note

Plumbing page

“The electrician provided by Paradigm was quick and efficient, there was great communication which is rare in working with trades these days. Any minor issue or mistakes were quickly dealt with and rectified. I would highly recommend Paradigm for you electrical or plumbing needs 100%.”

Len

Electrical page

“Jon was excellent at setting up the appointment without us having to wait too long. He gives an excellent report and I found him to be honest for the servicing he did. Good communication skills and he was on time. I will most certainly recommend him and when needed use his services again.”

Customer note

Drain page

“Our friend recommended Paradigm when our garburator stopped working. I was able to schedule an appointment with Paradigm, quickly on the phone and they arrived within the hour to my house. Jon was very friendly, professional and above all, tidy. He wasted no time getting his job done, which is very much appreciated when one is being charged for time. In the same visit, Jon took the time to fix our toilet handle and cleaned up after himself before leaving. His overall manner while working in my home is what makes me highly recommend him as well as Paradigm for any future work I may need, or to anyone else needing plumbing services.”

May Wong

Tips and Tricks page

Tips and Tricks

What to do before you call at 2 a.m.

01

A slow drain is already an emergency in training.

Don’t wait for a backup. Rooter and hydro jetting restore flow before the ceiling or suite below pays for it.

02

No hot water overnight is a night-line call.

Tanks fail at the worst hour. diagnoses on site — repair or replacement, including the gas line when needed.

03

If you smell gas, leave first.

Get out, then call. Gas fitting covers leak detection, appliance connections, and line work — not a DIY night job.

FAQ

Night-line questions

Call 778-938-5311 — the line is open.

778-938-5311
Do you really answer at night?
Yes. Paradigm Services is open 24 hours, 7 days a week. Emergency plumbing is a core service — call 778-938-5311 anytime.
Who actually shows up?
Jon is the owner and the technician. You speak with Jon, and Jon comes to the job.
Which cities do you cover?
Metro Vancouver, Fraser Valley, and Sea-to-Sky: Coquitlam, Port Coquitlam, Port Moody, Burnaby, New Westminster, Surrey, Langley, Maple Ridge, Pitt Meadows, Vancouver, West Vancouver, North Vancouver, Squamish, and Whistler.
What if I have no hot water?
We repair, replace, and install water heaters — including gas work when the job needs it. Call or book and Jon will diagnose on site.
Do you clean drains and fit gas?
Yes. Drain cleaning (rooter and hydro jetting) and gas fitting (lines, appliances, leak detection) are core services. Electrical is offered too — you’ll find it under Services.
Residential only?
No. Residential, commercial, strata, and property management across the same service area.

Book / enquire

Tell us what failed.

Send the details. For an emergency, call now. The line is open 24/7.

Request Estimate

Wet night. Urgent job. Already up.

Emergency plumbing, gas, and drains across Metro Vancouver.

  • 24/7 emergency
  • Licensed & insured
  • 14 cities
  • 5-Star Customer Service